Name the Jio Care
The very first thing you’ll be able to attempt to launch a criticism is to succeed in out to the shopper care. You possibly can both name the toll-free buyer care quantity 198 or the toll-free common quantity 199 out of your Jio quantity. Alternatively, you’ll be able to name 1800-89-99999 to succeed in the Jio Care from any quantity.
Ship an e-mail
As talked about above, calling the Jio Care group will not be a assured answer to get an answer to the difficulty that you’re going through along with your Jio SIM. You possibly can ship them an e-mail to [email protected] if you wish to get a repair for the difficulty that you’re going through. Remember to say your Jio quantity and the difficulty as effectively.
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Use the MyJio app or Jio web site
Not prepared to name the shopper care or sending an e-mail as you will not get the response from them? In that case you’ll be able to login to your Jio account by getting into your Jio ID and password on the official Jio web site or from the MyJio app. You possibly can ship service request utilizing the web site or the app and the identical might be discovered beneath the profile tab. The distinctive service request quantity might be given to you as soon as your criticism is registered.
Jio Twitter deal with
In case you are an avid Twitter person, you’ll be able to tweet your criticism to Jio addressing @JioCare. This technique might be fairly useful as your queries might be addressed shortly and your criticism might be resolved on the earliest.
Escalate your criticism to a better authority
In case you have got already tried the above methods of escalating your criticism and you have not received an answer to your drawback, it is advisable escalate your criticism to a better stage. Ensure you embrace the criticism quantity that you just acquired from the Jio Care group if you end up escalating the complaints to a better authority.